Now that Halloween has passed, it's time to start celebrating ZD Day.
Thursday will be Zero Defects Day for the Hercules Aerospace Company's Co.'s 4,000 Utah employees.To celebrate reaching this year's quality goals, the company has bought an entire arena's worth of tickets for Thursday's Golden Eagles hockey game. Appropriately enough, the game pits the Eagles against the Fort Wayne Comets.
Ruth Novak, Hercules vice president and general manager, termed the employee celebration as a time to reflect on a successful milestone in a continuing quality improvement process.