For many smokers who are trying to quit, a telephone hotline tips the balance in favor of success, a University of Rochester study indicates.

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Psychology professor Deborah Ossip-Klein tracked two groups of 1,800 smokers who were trying to quit., and published her findings in the Journal of Consulting and Clinical Psychology.Each group used the same self-help manual for guidance in stopping smoking, but only one group had access to a hotline for words of encouragement from ex-smokers. The hotline group had higher abstinence rates throughout the study.

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