VITAL STATISTICS
Age: 27
Where born: Tonga
Family: Husband, Ben Lavaki; children: Emil, Loseli, B.J., Malia and Maile.
Education: Associate degree in accounting from Utah Valley Community College, 1988.
Primary products: Clearinghouse of community volunteer opportunities; Utah County's central information service.
Primary markets: Utah County
Number of employees: One part-time, five in-office volunteers, 1,200 in-field volunteers.
PERSONALITY PROFILE
First "real" job: School janitor at age 14.
Management style: Helping people discover their ability to make a difference.
Strategy for success: Develop and maintain a positive attitude toward job; develop a "can do" attitude: pursue alternatives; work hard, work consistently and constantly re-evaluate.
A memorable failure: Individual called Information and Referral service desperate for help and I was not able to refer him to any agency because there isn't an organization in Utah County that provided the service he needs. Heroes: Senior volunteers I work with and my grandmother, Mary Allen.
Leisure time and hobbies: Playing with my children, Jazz basketball, camping, reading.
Favorite book and movie: Book - "Dances With Wolves"; movie - "The Sound of Music."