VITAL STATISTICS

Age: 27

Where born: Tonga

Family: Husband, Ben Lavaki; children: Emil, Loseli, B.J., Malia and Maile.

Education: Associate degree in accounting from Utah Valley Community College, 1988.

Primary products: Clearinghouse of community volunteer opportunities; Utah County's central information service.

Primary markets: Utah County

Number of employees: One part-time, five in-office volunteers, 1,200 in-field volunteers.

PERSONALITY PROFILE

First "real" job: School janitor at age 14.

Management style: Helping people discover their ability to make a difference.

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Strategy for success: Develop and maintain a positive attitude toward job; develop a "can do" attitude: pursue alternatives; work hard, work consistently and constantly re-evaluate.

A memorable failure: Individual called Information and Referral service desperate for help and I was not able to refer him to any agency because there isn't an organization in Utah County that provided the service he needs. Heroes: Senior volunteers I work with and my grandmother, Mary Allen.

Leisure time and hobbies: Playing with my children, Jazz basketball, camping, reading.

Favorite book and movie: Book - "Dances With Wolves"; movie - "The Sound of Music."

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