VITAL STATISTICS
Age: 40Where born: Kenosha, Wis.
Family: Husband, Rick; daughter, Pieper, 18
Education: B.S. in secondary education.
Primary products: "Quality" used clothing and housewares.
Primary markets: Davis County, with regular consignors from the Wasatch Front and the Pacific Northwest.
Number of employees: Five; nearly 1,000 consignors.
PERSONALITY PROFILE
First "real" job: Carhop at A&W restaurant - but I didn't wear roller skates.
Management style: Very personal - identify customers by name.
Strategy for success: Treat my shoppers as I myself would like to be treated - very fair and honest.
A memorable failure: Trying to sell an item to a customer who had consigned it to us.
Leisure time and hobbies: Skiing, walking, any free entertainment.
Favorite book and movie: The Bible; "West Side Story."