VITAL STATISTICS Age: As young as I feel.
Where born: Bethesda, Md.
Family: Husband, B.H.; daughters Jessica and Christie
Education: University of New Orleans and the University of Phoenix
Number of employees: 550,000 nationally.
Annual sales: $2.5 billion nationally.
PERSONALITY PROFILE
First "real" job: Training coordinator.
Management style: Participative.
Keys to success: Never give up!
One lesson I've learned in my work: Enjoy your work; never choose a profession based on monetary compensation.
What I like about my line of work: Daily challenges dealing with a variety of people; never a dull moment.
Heroes: My father.
Leisure time and hobbies: Skiing, scuba diving, reading.
Favorite book: "The Stand."
Favorite movie: Too many to name.