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CLIENTS POSE ODD QUESTIONS TO HOTEL

SHARE CLIENTS POSE ODD QUESTIONS TO HOTEL

You never know what people are going to come up with next. Just ask the folks who staff Hilton Hotels' customer service center. Among calls they have fielded:

- Requests for bonus credits for staying at competitors' hotels.- Requests for room service. ("Sir, this is customer service.")

- Callers who seek to expedite service by claiming to be a neighbor of chief executive officer Barron Hilton.

- Callers insisting that they had recently "spoken to Conrad" about their situation. Conrad Hilton, however, is no longer among the living.

- Callers seeking to change the name on their accounts because, after all, they have surgically changed their gender.