Age: Please. A woman who tells her age will tell anything.Where born: Midland, Texas (home of the oil barons).
Family: Son, Lance Miller.
Education: Ph.D. in life and experience.
Primary products: Customer service and seats on our 737 Boeing jets.
Primary markets: 49 cities in 23 states.
Number of employees: 600 in reservation center; there will be more than 850 this fall..
Annual sales: Net income ending Dec. 31, 1995 - $182.6 million.
First "real" job: I was young, beautiful and had this great figure (what happened?). So I was selected as a model to tour with Black Velvet Liquor as a public relations campaign. I wore this beautiful black ball gown and smiled a lot. Of course, I couldn't tell my parents - they would never approve.
Management style: My management style is: be fun, direct, fair, open-minded, creative, encouraging and always use a sense of humor!
Strategy for success: Believe in yourself, always help others and everything else will fall into place. (Oh yes, and don't shoot until you see the whites of their eyes.)
A memorable failure: Regrets, I've had a few, but then again, too few to mention! I've really had a genuine life - no regrets.
Heroes: Herb Kelleher; my son; Jacqueline Kennedy Onassis.