Facebook Twitter

Qwest gets approval to let customers pay bills online

SHARE Qwest gets approval to let customers pay bills online

Regulatory law has prohibited US WEST from offering electronic billing as an option to its Utah telecommunications customers.

But the Public Service Commission on Wednesday granted a temporary waiver to the rule that will allow the company, now Qwest, to give its customers the option of paying their bill online.

Qwest Utah spokesman Michael Frandsen said interested customers would receive e-mail when their bill is due and would then log on to a secure Internet site where they could view the detailed electronic bill and make their monthly payment.

The service saves the company the cost of printing and mailing monthly bills and saves customers the cost of mailing their remittance.

Frandsen said Qwest is working toward making the PSC rule change permanent. Qwest has not said when it plans to offer the new service.