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AAA to open new Utah call center, bringing almost 600 jobs

AAA of Northern California, Nevada and Utah announced plans to open a new call center that will bring nearly 600 new jobs to Clearfield. The facility is scheduled to open as early as April and be fully operational by January 2016.
AAA of Northern California, Nevada and Utah announced plans to open a new call center that will bring nearly 600 new jobs to Clearfield. The facility is scheduled to open as early as April and be fully operational by January 2016.
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CLEARFIELD — AAA of Northern California, Nevada and Utah announced plans to open a new call center that will bring nearly 600 new jobs to Clearfield.

The facility is scheduled to open as early as April and be fully operational by January 2016.

The Member Service Center will provide dispatch services for roadside assistance technicians to 4.2 million AAA members nationwide, including nearly 200,000 in Utah. The center will be located at 888 S. 2000 East in Clearfield and will house call-center operations at a two-story office building.

When the facility opens, employees will be available 24 hours a day, seven days a week to respond to members' roadside service requests for issues ranging from dead batteries to flat tires as well as more urgent vehicle emergencies. AAA responds to about 2.5 million emergency road service calls annually, with a total annual call volume reaching nearly 3.5 million.

“We are excited that AAA has selected Clearfield as the site to expand its service operations,” said Clearfield Mayor Mark Shepherd. “As a highly respected company, they will be a valuable asset to Clearfield as they bring high-quality employment opportunities to our residents and those of our neighboring communities.”

Hiring is now underway for prospective employees. For information and application instructions, visit the “Careers” section at AAA.com.