LAYTON — A Layton teenager who was the target of some unkind comments from a customer last week says her faith in humanity has been restored.

Justine Elwood, 19, loves her job at Cold Stone Creamery, 936 N. Main.

"I love working with people," Elwood said. "I get to see a lot of different people all the time."

Last Monday was no exception. That day, she helped a mom and her kids.

"They were trying a lot of samples, and she pulled her kids aside and she wasn't whispering, and she was like, 'Yeah, if you have too much ice cream, you're going to look like her,' and kind of pointed at me," Elwood said.

It was a comment that came as a shock.

"It kind of threw me off guard," she said, "and I didn't really know what to say in the moment."

But it didn't stop there. The next day, Elwood checked the store's Yelp account.

"I just barely started to see the review, and immediately I knew it was that woman," she said.

The review started off complimenting the shop and its products, before going off on Elwood's weight.

“Unfortunately, I have had a specifically unsatisfying experience the last few times we have come into the store,” the reviewer wrote in a two-star review. “One of the female employees — Jessie? Jennifer? J something — is disgustingly obese, and each time we come in, although she does her job and is very polite, instantly makes my appetite disappear.

"I understand the need to hire bias free, but when someone's looks interfere with my experience at an establishment, I can’t help but complain. As a mother, I don’t like my children thinking they will look that way by eating too much ice cream," the review continued.

“Overall (it's) a good establishment with fast service and delightful treats. We love Cold Stone, just not all the employees.”

Guy Della Lucia, the owner of the ice cream shop, responded to the review and defended his employee. Della Lucia said his son saw the review first and showed it to him, initially believing the review was positive.

“All of a sudden it went all negative on our employee and her being overweight,” he said. “So I was actually shocked when I saw that.

“I’ll support my employees to the end,” Della Lucia said. “They’re good kids. They work hard and do a good job for me.”

Daphne Felley, Justine Elwood's mother, was shocked when she saw the review. On her Facebook page, Felley wrote in part: "This awful person posted this on Yelp about someone very special to me and belittled her to her face."

Felley also asked that if anyone knew the person who posted the review to tell her "so we can stop this bullying."

Elwood has since received comments of support on her mother’s Facebook post from around the world.

“A beautiful outpouring from the community and the whole country,” Felley said. “It's really neat. We've even had international stories of people telling how they were bullied, and it's just amazing."

Elwood said having comments like: “Justine, hold your head up high, girl. (Because) you are beautiful,” posted on the very same Yelp profile where the original negative comment was made, is uplifting.

There have been dozens of five-star Yelp reviews showing support for Elwood:

“Justine, you are an amazingly nice person in the face of arrogance! Your parents raised a bright smart young woman.”

"Justine, good luck in medical school. There are more good people out here than bad. Keep on trucking, girl."

"Keep your head held high, Justine, and (I) hope you reach all your goals in life! And to the business owner, thanks for keeping it classy!"

"Shoutout from Bozeman, Montana! Justine and all the employees of this Cold Stone, you are so beautiful and unique. So please don't let one rude customer ruin your day, because when you look in the mirror, you should see the most precious thing there is on Earth: your smile."

Della Lucia said he's glad the reviewer removed her post, and he's appreciative of the online and community support.

Elwood said the kind words gave her a much-needed boost of support, and she hopes others will learn from them.

“It's really restored my faith in humanity, really, because there are so many good people out there," she said. "We just need to focus more on the good than the negative."

Contributing: Viviane Vo-Duc