As we navigate the COVID-19 novel coronavirus pandemic, it’s important to know where to go to for information and also about what to do if you or a loved one develops symptoms.

To begin with, it’s important to check online or call first before coming to any facility or going through drive-thru testing, because the goal is to limit potential exposure for everyone to COVID-19.

This is why Intermountain Healthcare is offering a free online symptom checker found on the Intermountain website.

Here are three things you should know about using the Intermountain COVID-19 Symptom Checker:

1. Check your symptoms

The online tool helps people assess their risk for COVID-19 and determine the most appropriate care setting for their condition if needed.

The new Intermountain online COVID-19 Symptom Checker, which has already been used by nearly 170,000 people, uses a friendly AI-powered digital assistant named “Scout” to walk people through key questions related to their symptoms and risk – and helps determine the level of care you need.

“We’re working hard to provide resources for the community regarding COVID-19, and this is a valuable tool to help people do an initial assessment to determine their individual risk and to get clear guidance on the best care setting for their needs,” said Eddie Stenehjem, MD, an infectious diseases physician and medical director of Intermountain’s Antibiotic Stewardship program. “Our goal is to get the most accurate, up-to-date COVID-19 information and clinical guidance to our community. Our COVID-19 Symptom Checker can help us do just that.”

The Intermountain COVID-19 Symptom Checker is continuously updated based on CDC and World Health Organization guidelines as new information about the virus is discovered.

2. Find a testing center

You can use the information found on the Intermountain website ( through the COVID-19 Symptom Checker to help you determine whether you should receive a COVID-19 test.

Please avoid coming into an InstaCare or emergency room without using the tool first. Based on symptom severity it can locate the appropriate testing center for you – which might be one of the 22 drive-thru testing centers throughout the state. Emergency rooms are meant to be reserved for severe symptoms. The COVIDS-19 Symptom Checker tool will also work to help notify caregivers before you arrive.

3. If you prefer to call

There is still that option if you prefer to talk to a person one-on-one. You can call the Intermountain COVID-19 Information Line and speak to a healthcare professional about symptoms and what to do at 844-442-5224. The information line is available to everyone 24 hours a day, seven days a week. They will be able to answer questions you have about the novel coronavirus outbreak. If you need testing then they can direct you to a local testing center as well.

The information is able for everyone for free. Either use the symptom checker, gather information about the pandemic, and get the information needed at or call the COVID-19 Information Line at 844-442-5224.