Meeting planners have been there before: You’ve planned every detail, found the perfect venue with the perfect location, and put every piece into place but then…the venue’s Wi-Fi lags, or the presenter’s mic cuts in and out, and the months of precise planning suddenly seems to go out the window.
From dynamic presentation setups and accommodating remote guests to having enough bandwidth for a ballroom full of laptop-wielding attendees, events both big and small require quality high-tech support in planning and providing for big-picture needs.
And yet, there’s nothing worse than having to choose between high-tech needs and a high-class ambiance.
At The Grand America Hotel, you don’t have to sacrifice elegant ballroom set-ups to enjoy top-tier audio-visual services. Proudly remaining one of the only convention hotels with an internally staffed team of audio-visual experts, our teams know how to executive intricate technical needs while allowing our intricately designed event spaces to shine.
Connection When (and Where) You Need It
The Grand America Hotel’s in-house team of audio-visual experts is committed to ensuring a highly secure and reliable wireless connection that is a cut above standard internet access. Event guests can count on access to high-speed, dependable connectivity even in the frequently dense environments across the combined 100,000 square feet of meeting and events spaces at The Grand America and across the street at our sister hotel, Little America Hotel.
This upgraded technology allows our hotel properties to support groups with thousands of simultaneously connected devices over 1,100 wireless access points across both hotels. It allows guests to roam throughout guest rooms and meeting spaces while enabling the infrastructure to adaptively support a higher density of devices.
Responsive Support for Diverse Needs
A meticulously designed hotel crafted with hand-selected, imported materials–including Irish wool carpets and Italian chandeliers–that delivers signature warm and inviting service, The Grand America provides high-tech support that doesn’t detract from the intricate details that make our hotel a top choice for special events and conventions.
Just like our unique ambiance, our support specialists know that no two events are exactly the same. Our in-house team offers comprehensive services to fit each unique group. With experience supporting everything from live concerts and large conferences to smaller, intimate celebrations, the audio-visual team is equipped to provide studio sets, lighting, audio, camera, and video editing services to meet any scope of need.
Corporate or social, every event at The Grand America can be enhanced with custom audio-visual configurations that work with, not against, our sweeping high ceilings and centerpiece chandeliers.
High-tech Service that Feels Personal
What really makes The Grand America’s level of support so unique is its team of experts themselves. A team of internal hotel employees, this team is able to provide service that is unmatched by outside, third-party support staff.
Well-seasoned and attentive, the audio-visual team at The Grand America knows their guests as well as they know their properties, inside and out–with some team members having worked in-house for more than 15 years. This knowledge, both of craft and of the hotel itself, allows them to put on an insightful and personal touch on each and every event.