Delta CEO Ed Bastian wrote in a recent memo to employees that the airline will ban rude passengers, according to the Detroit Free Press.
- “Please know that respect and civility to others on our planes, at our airports, in our workplaces and in our society — even when we have differences of opinion — have always been a requirement for our people and our customers. Those who refuse to display basic civility to our people or their fellow travelers are not welcome on Delta,” he wrote, according to Fox News. “Their actions will not be tolerated, and they will not have the privilege of flying our airline ever again.”
- “As difficult as things are right now, remember that we are getting closer to recovery each day due to your hard work, dedication and commitment to our values,” he said, per Fox News. “Thank you as we keep climbing together into 2021.”
Bastian said recently that Delta has banned 800 people to its no-fly list for refusing to wear face masks, according to Fox News.
Other airlines did the same
American Airlines recently made changes to its flights after observing “politically motivated aggression” on trips to Washington, D.C., as I wrote for the Deseret News.
- The changes were because “politically motivated aggression” on recent flights related to the recent election, according to CNN.