VITAL STATISTICS
Age: 45.
Where born: Salt Lake City.
Family: Wife Marilyn and 13 children.
Education: University of Utah: bachelor of science in accounting and master of business administration. Passed certified public accounting exam while at Ernst & Ernst in New York, 1973.
Primary products: Software fulfillment services.
Primary markets: Medium to large software publishers in North America.
Number of employees: 715.
Annual sales: $100 million.
PERSONALITY
PROFILE
First "real" job: Teaching assistant, University of Utah.
Management style: Very participatory; getting everyone's input on decisions.
Strategy for success: To get the best out of the people around us, to establish an environment where creativity can be fostered and encouraged.
A memorable failure: Sometimes I'm not perceptive enough to see a problem brewing and nip it in the bud.
Heroes: George Washington, Abraham Lincoln and Horatio Horn-blower. Leisure time and hobbies: Family activities, tennis, table tennis and jazz piano. Favorite books and movie: Historical novels. "1776," the musical.