Finally, some positive media recognition for Division of Child and Family Services workers (Deseret News, Sept. 30, B1). Clearly these dedicated public employees do difficult, necessary work, performing labors of love while protecting Utah's children from abuse and neglect. They work with children not because they seek reward or recognition but because they sincerely care about children's well-being.
In the midst of controversy and the media spotlight, it has been relatively easy for critics and community leaders to place blame almost entirely on DCFS and its employees. DCFS employees have long been overburdened with caseloads nearly double the national standard, but recent division efforts are improving conditions and morale. As DCFS Director Mary Noonan pointed out, child welfare reform is a marathon, not a sprint.Granted, there is always something to improve - a service to streamline, stronger safety nets to keep the innocent from falling through the cracks, a quicker response time. The system will never be perfect; it must consistently be reassessed. In social services, there are no easy answers.
But let us not discount DCFS workers as callous or clueless. Most are genuine, sincere and vigilant individuals who deliberately chose social service work to make a positive difference.
Utah Public Employees' Association applauds DCFS worker efforts. We commend a committed DCFS staff for its care and diligence in protecting Utah's children.
Melanie Hall
Spanish Fork