Hand over hand, William Warley hoists an American flag up a rooftop pole at the U.S. Capitol. It flaps in the breeze for a few seconds, and then Warley runs it back down, folds it and boxes it.

Hand over hand - up, then down. Fold. Box. Repeat.Since the program started in 1937, more than 2.4 million flags have been flown over the Capitol and then sold or given away as souvenirs. Each comes with a certificate marking the date that it flew in the Capitol breeze - however briefly - and the name of the person for whom it was flown.

"We just send it up, let it blow three or four seconds and then bring it down," said Warley, one of several workers who together hoist an average of 250 to 300 flags a day except in rain or snow. "This is priority, so if we're doing another job and emergency (orders for) flags come up, we have to stop what we're doing and come do this."

The banner year was 1991 when 154,224 flags were flown. Maybe Americans were feeling patriotic because of the Persian Gulf War. Nobody knows for sure.

The biggest single day for flag-flying was July 4, 1976, the U.S. bicentennial.

"We did 10,471 that day," said Christine Benza, who has worked in the flag office for 38 years. "We worked round the clock to make sure all those flags were flown."

Is it fun?

"Not really," said Warley, who works on various projects around the Capitol.

Especially not on a day last month when flags around the nation were flying at half-staff to mark the death of former Republican Sen. Barry Goldwater of Arizona. No disrespect to Goldwater, but his death made Warley's job more difficult.

He had to run each flag all the way to the top, back down halfway in memory of Goldwater, back up to the top and then back down. That's flag-raising protocol.

"That's what you've got to do," he said. "That's my job."

The flag-waving operation began after a member of Congress asked for one of the flags that had flown over the Capitol and was being replaced due to wear. Word got around.

Soon, the rising number of requests for flags prompted Congress to begin flying smaller flags, furnished by members or constituents, from special poles erected on the Capitol's roof.

Nowadays, people contact one of their members of Congress to request a flag, sometimes asking that one be flown over the Capitol on a date that marks a special occasion such as a birthday or graduation.

Prices range from $6.94 for a 3-by-5-foot nylon flag to $18.75 for a 5-by-8-foot cotton flag. There also is a $3.30 flag-waving fee and various shipping costs.

In 1995, when Republicans took control of Congress, the House voted to end the flag-waving operation as part of a package of austerity measures. Door-to-door delivery of buckets of ice to 891 House offices also stopped.

The flags kept going up and down the poles: The Senate refused to halt an operation that legislators like because it's so popular with their constituents.

Instead, the flag-waving operation was transformed from a taxpayer-supported service into a self-sustaining venture. Flag-waving fees cover the cost of running the flag office and paying its six employees.

On one recent day, Carole Roberts, office manager for Rep. Mike McIntyre, D-N.C., rushed into the flag office in the Capitol basement and pleaded with Benza to expedite her flag request: "These people just called me. It's for some kind of retirement service," Roberts said.

Roberts said flag requests sometimes eat up her time, but it's important to constituents so she often handles the task personally to ensure it's not botched.

"It's a pain, especially at this time of year, because this is when everybody wants a flag - Flag Day, Fourth of July, graduations and all that," she said. "When I have an emergency, I come down personally so I can talk to them."

The flag Roberts ordered was being flown for retired Col. Cleatus Jack Cox, a 70-year-old former Fort Bragg garrison commander who is retiring from the base in North Carolina.

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ADDITIONAL INFORMATION

Placing an order

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People who want a flag that has flown over the Capitol should direct their requests to one of their senators or House members.

Prices range from about $7 to $19 depending on the flag size and fabric. There is a $3.30 fee for flying plus various shipping costs.

Each flag is sent with a certificate giving the date it flew over the Capitol and for whom it was flown. People also can ask that the flag be flown on a specific date to mark a special occasion.

Orders should be placed at least a week to 10 days in advance of the date the flag is to be flown.

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