ARKONA, a Salt Lake-based company that makes automobile dealer management solutions, has integrated its systems with Newgen Results Corp., which provides customer management solutions to the industry.
As a result, ARKONA's automotive dealers will enjoy faster access to customer relations services offered by Newgen.
Through co-reservation services, dealerships can ensure that all customers are offered a quality reservation before bringing their vehicle in to be serviced. Since the software is dynamic, agents at both ARKONA and Newgen have a view of what their counterparts have scheduled on a real-time basis, and all agents can easily follow the specific dealership scheduling requirements. And it won't matter where the reservation is taken, it will always wind up back in the dealership's own management system.
For more information, call 1-866-478-6364 or visit the Web site at www.arkona.com.