Two new studies suggest that Chick-fil-A is doing well when it comes to cleaning its restaurants but struggling to get orders through the drive-thru.
Cleanliness: A Business Insider report that surveyed 3,000 people found participants ranked Chick-fil-A as the country’s cleanest fast-food restaurant. In total, 55% of respondents said the restaurant was the most clean.
- Starbucks and In-N-Out placed second and third on the list, respectively. Panera Bread, Culver’s, Chiptole, Whataburger and Five Guys made the list as well.
Speed: A new report from QSR magazine included a study that said the restaurant chain had the slowest drive-thrus in the country. This is based off of a study that asked diners to calculate their times spent at the restaurant. Chick-fil-A’s average wait time was about five minutes and 23 seconds, according to The Atlanta Journal Constitution.
- Dunkin’, Wendy’s and Burger King had some of the fastest drive-thru speeds. Taco Bell, Carl’s Jr., KFC, Arby’s and Hardess also ranked as having faster drive-thru speeds, according to Fox News.