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Letter: UDOT traffic operations center needs voice options for drivers

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UDOT_New_Ramp_KM_10280.jpg

A new northbound I-15 ramp system near 9000 South, aimed at improving access to I-215 and 7200 South, is under construction in Sandy on Thursday, Feb. 4, 2021.

Kristin Murphy, Deseret News

Recently, the Utah Department of Transportation put up on its variable message signs, “Don’t drop the ball, drop your phone.” A clever way to remind drivers to minimize the distractions of using your phone while driving.

Isn’t it ironic that when you call UDOT’s traffic operations center, you have to press a number to talk to someone?

Wouldn’t it follow their pursuit for safe driving habits if we could voice/verbalize which option we want instead of pressing numbers on the phone?

Mark Farnsworth

West Valley City