On the morning of Sept.11, 2001, the FAA made the decision to shut down all U.S. airspace for the first time in history. At that moment, air traffic controllers across the country had the unthinkable job of guiding 4,500+ planes to land safely at the nearest airport. Former FAA executive Chris Metts sits down with Deseret News reporter Art Raymond to detail how that day unfolded, how his team accomplished the feat, and what it took to re-open the skies.
