The nation's main auto dealer trade group is disputing the findings of an influential marketing firm's survey of dealer attitudes toward the automakers.
The J.D. Power and Associates survey said last week that dealers were no more satisfied this year than last about their relationships with car makers, despite rising sales and profits.But the National Automobile Dealers Association said Tuesday its own surveys show that dealer attitudes toward the manufacturers have improved each year since 1991.
"We have an ongoing interest in keeping the facts straight about our industry, and NADA's dealer surveys do not support many of the findings in the J.D. Power and Associates survey," said Bill Dodge, president of the group based in McLean, Va.