Mary Ann Young, Assistant administrator of inpatient services Utah Valley Regional Medical Center and Orem Community Hospital Provo/Orem
VITAL STATISTICS\Age: 38.
Where born: Provo (Utah Valley Regional Medical Center).
Family: Husband, James T. Young; children: C.J. and J.T., 11-year-old twin boys; Jamie, 10-year-old daughter; and Kelli, 7-year-old daughter.
Education: Bachelor's degree in nursing, from Brigham Young University 1976; master's in public administration/health care emphasis, BYU 1984.
Primary products: Hospital care - inpatient and outpatient care.
Primary market: Utah County and referral areas - southern Utah, eastern Utah and the Uintah basin.
Number of employees: 2,300.
Annual sales: not-for-profit hospital.
PERSONALITY PROFILE
First "real" job: Cashier for the Paramount Theater in Provo.
Management style: Generally participative and democratic, but the style changes to meet the needs of the situation.
Strategy for success: Do all you can to facilitate the success of the people who report to you, and you will ensure your own success.
A memorable failure: Letting a 30-year employee retire who didn't really want to leave and doing it without appropriate recognition to her.
Heroes: Eliza R. Snow, Mahatma Ghandi, Thomas Paine.
Leisure time and hobbies: Reading, especially history and historical fiction, snow skiing and playing with my kids (amazing what I can get away with and people just think I'm a good mom).
Favorite book and movie: "Pavilion of Women" by Pearl S. Buck; "It's A Wonderful Life" (old black and white version with Jimmy Stewart).